Terms Of Service

1. OUR SERVICES

ChrisBrandStore provides seasonal and custom apparel products through our online platform. Our Services include:

  • Seasonal collections (Christmas, holidays, special occasions)
  • Custom apparel design and personalization
  • Online ordering and e-commerce functionality
  • Customer support and design consultation

Our Services are intended for lawful use only. You are responsible for ensuring compliance with local laws in your jurisdiction.

2. INTELLECTUAL PROPERTY RIGHTS

All content, designs, logos, graphics, text, software, and trademarks on our Services are owned by or licensed to ChrisBrandStore and protected by U.S. and international intellectual property laws.

Your License: We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes only.

Restrictions: You may not copy, reproduce, modify, distribute, or exploit any Content or Marks for commercial purposes without our prior written consent. Unauthorized use constitutes a material breach and will result in immediate termination of access.

3. USER RESPONSIBILITIES

By using our Services, you represent and warrant that you:

✓ Are at least 18 years old or have parental consent
✓ Have legal capacity to enter into these Terms
✓ Will provide accurate, current, and complete information
✓ Will not use automated tools (bots, scripts) to access our Services
✓ Will use our Services only for lawful purposes
✓ Will comply with all applicable laws and regulations

4. PROHIBITED ACTIVITIES

You agree NOT to:

  • Systematically retrieve data to create competing databases
  • Attempt to obtain unauthorized access to accounts or systems
  • Upload viruses, malware, or malicious code
  • Harass, threaten, or intimidate our staff or other users
  • Reverse-engineer or decompile our software
  • Remove copyright or proprietary notices
  • Impersonate another person or entity
  • Use our Services for any unlawful or unauthorized commercial purpose
  • Interfere with security features or proper functioning of our Services

5. CUSTOM DESIGNS & USER CONTENT

Your Responsibility: When submitting custom designs or content, you are solely responsible for ensuring you have all necessary rights and permissions. Your content must not violate any third-party rights or applicable laws.

License Grant: By submitting custom designs, artwork, or other content to us, you grant ChrisBrandStore a worldwide, royalty-free, perpetual license to use, reproduce, modify, and display that content for the purpose of creating your custom products and promoting our Services. You retain ownership of your intellectual property.

We Are Not Liable: We are not responsible for any user-submitted content or any legal consequences arising from your submissions.

6. PRODUCTS, ORDERS & PAYMENT

Product Information: We strive for accuracy in product descriptions, images, and pricing, but cannot guarantee complete accuracy. Colors may vary based on your monitor settings.

Pricing: All prices are in USD and subject to change without notice. We reserve the right to correct pricing errors at any time.

Order Acceptance: Placing an order constitutes an offer to purchase. We reserve the right to accept, refuse, or cancel any order for reasons including product unavailability, pricing errors, or suspected fraud.

Payment: You agree to provide current, complete, and accurate payment information. You authorize us to charge your payment method for the total amount (including taxes and shipping).

7. CUSTOM ORDERS & PRODUCTION

Production Time: Custom and personalized products require additional production time beyond standard items. Typical production is 3-7 business days before shipping.

Approval: For custom designs, you are responsible for reviewing and approving design proofs before production. Once approved and in production, custom orders cannot be modified or canceled.

No Returns on Custom Items: Due to the personalized nature of custom apparel, these items are non-refundable except for manufacturing defects or errors on our part.

8. SHIPPING & DELIVERY

Shipping Address: You are responsible for providing accurate shipping information. We are not liable for delays or non-delivery due to incorrect addresses.

Delivery Times: Standard delivery is estimated at 7-14 business days after order processing. Custom orders may take 14-21 business days. These are estimates and may vary during peak holiday seasons.

International Shipping: International orders may be subject to customs duties and import taxes, which are the customer’s responsibility.

9. RETURNS, EXCHANGES & REFUNDS

Standard Products: Non-custom items may be returned within 14 days of delivery if unworn, unwashed, and in original condition with tags attached.

Custom Products: Custom and personalized items are final sale and non-refundable unless there is a manufacturing defect or error on our part.

Our Error: If you receive an incorrect item due to our error (wrong size, color, or design), contact us at [email protected] within 7 days of delivery. We will arrange a replacement at no additional cost.

Damaged Items: Report any damaged or defective items within 48 hours of delivery with photographic evidence.

Process: To initiate a return, email [email protected] with your order number and reason for return. Refunds will be processed within 5-10 business days after we receive and inspect the returned item.

10. SERVICES MANAGEMENT

We reserve the right to:

  • Monitor the Services for violations of these Terms
  • Remove or disable access to any content that violates these Terms
  • Suspend or terminate user accounts without prior notice
  • Take legal action to protect our rights or comply with law
  • Modify or discontinue any part of the Services at any time

11. TERM & TERMINATION

These Terms remain effective while you use our Services. We may suspend or terminate your access at any time, without notice, for violations of these Terms or any reason we deem necessary.

Upon termination, your right to use the Services ceases immediately. You may not create a new account without our explicit permission.

12. MODIFICATIONS & INTERRUPTIONS

We reserve the right to change, modify, or discontinue any aspect of our Services without notice. We are not liable for any modifications, interruptions, downtime, or data loss.

No Obligation to Update: We have no obligation to update product information or notify you of changes to the Services.

13. DISCLAIMER

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We disclaim all warranties including:

  • Merchantability and fitness for a particular purpose
  • Accuracy, completeness, or reliability of content
  • Uninterrupted or error-free operation
  • Security or freedom from viruses

You use the Services at your own risk.

14. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

ChrisBrandStore will not be liable for any indirect, incidental, consequential, punitive, or special damages including lost profits, lost data, or business interruption.

Our total liability will not exceed the greater of $100 USD or the amount you paid us in the 12 months preceding your claim.

Some jurisdictions do not allow these limitations, so they may not apply to you.

15. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless ChrisBrandStore from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you submit to us

16. DISPUTE RESOLUTION

Governing Law: These Terms are governed by the laws of the State of New York, USA, without regard to conflict of law principles.

Informal Resolution: Before filing any claim, you agree to attempt informal resolution by contacting us for at least 30 days.

Arbitration: Unresolved disputes will be settled through binding arbitration in Brooklyn, New York, under the American Arbitration Association’s rules. Arbitration will be conducted on an individual basis—class actions are prohibited.

Exceptions: Disputes related to intellectual property rights or claims for injunctive relief may be brought in a court of competent jurisdiction.

17. ELECTRONIC COMMUNICATIONS

You consent to receive communications from us electronically via email or through the Services. You agree that all electronic communications satisfy any legal requirement that communications be in writing.

You agree to the use of electronic signatures and records for all transactions.

18. USER DATA

We perform routine backups but are not liable for data loss or corruption. You are responsible for maintaining copies of any data or designs you submit to us.

19. CHANGES TO THESE TERMS

We may update these Terms at any time. The “Last Updated” date will reflect the most recent changes. Your continued use after changes constitutes acceptance of the revised Terms.

We recommend reviewing these Terms periodically and keeping a copy for your records.

20. MISCELLANEOUS

Entire Agreement: These Terms constitute the entire agreement between you and ChrisBrandStore.

Severability: If any provision is unenforceable, the remaining provisions remain in effect.

No Waiver: Our failure to enforce any right does not waive that right.

Assignment: We may assign our rights and obligations. You may not assign your rights without our consent.

No Agency: These Terms do not create any partnership, joint venture, employment, or agency relationship.

21. CONTACT US

Questions about these Terms? Contact us:

ChrisBrandStore
321 15th St, Brooklyn, NY 11215, USA
Email: [email protected]